Responsible gambling

As a responsible gaming platform, Wunderwins is committed to providing players with tools and resources to maintain healthy and safe gaming habits.

Deposit Limits

You can set daily, weekly, or monthly deposit limits to control your spending. To do this, log into your account, go to the "Limits" section, and follow the instructions. Once you reach your limit, no new deposits will be permitted until the period resets.

Take a Break (Time-Out)

If you feel like you need a break from gaming, you can temporarily lock your account for a selected period. This feature allows you to take a break without having to delete your account or seek assistance from our support team. When the time-out period expires, your account will automatically reactivate.

Self-Exclusion

In some cases, players may feel the need to completely exclude themselves from gaming. Wunderwins offers two self-exclusion options:

• Temporary Self-Exclusion: Your account will be locked for a minimum of 6 months.
• Permanent Self-Exclusion: Your account will be permanently closed, and you will not be able to reactivate it.

Session Reminders

We understand that gaming can sometimes get out of hand. To help you stay on track, we recommend setting session reminders to alert you when your gaming sessions are getting too long.

Loss Limits

While loss limits may not be available at this time, we encourage players to set their own limits and take regular breaks to maintain a healthy balance between gaming and other aspects of life.

Wunderwins recommends the following resources for players seeking support:

• Services: Free confidential advice, peer support forums, local face-to-face support, tools for self-exclusion across multiple operators

Wunderwins is not registered with GamStop. This means that self-exclusion at Wunderwins does not extend to other UK-licensed operators and vice versa.

Players are encouraged to use the tools available on our website, such as deposit limits and time-outs, to maintain a healthy balance between gaming and other aspects of life. If you feel like your gaming habits are becoming problematic, we encourage you to seek support from organizations like GamCare or reach out to our support team for assistance.

Wunderwins is committed to providing a safe and responsible gaming environment for all players.